Zieba Builders, Inc, a Design + Build + Remodeler located in Long Beach, has been awarded a 2016 Guildmaster Award for exceptional customer service. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.
Zieba Builders, Inc was selected again as one of North America’s builders, remodelers, developers, and contractors recognized by GuildQuality for their superior delivery of customer care.
GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics: the percentage of customers who would recommend your business and the percentage of customers who responded. Zieba Builders, Inc achieved a recommendation rate of 97% from their surveyed customers.
“It’s a great honor to receive the GuildMaster Award for the second consecutive year and I’d like to thank our clients for taking the time to provide feedback on their remodeling experience. Our clients have recognized members in all areas of our business from design and production to our office staff. This award is confirmation of our belief that our team is what sets us apart,” says Joe Zieba, President of Zieba Builders, Inc.
For more on the 2016 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About Zieba Builders, Inc
Zieba Builders, Inc is and award-winning Design/Build remodeling company based in the Long Beach Arts District serving the communities of Long Beach, Orange County, and the Palos Verdes Peninsula. Established in 1988, the company’s commitment to providing clients with the highest quality construction and innovative design along with their commitment to the highest level of customer satisfaction is reflected in their 97% recommendation rating with Guild Quality, the nation’s leading Customer Satisfaction Survey organization for the building industry. Zieba Builders, Inc has also been recognized with Best of Houzz Design and Customer Service Awards.
GuildQuality helps builders, remodelers, and contractors manage their most valuable asset – their reputation. Our members rely on our service to gather customer feedback, measure satisfaction and continuously improve their business. Supported by comprehensive reporting and marketing tools, GuildQuality helps its members stand out in a competitive market. For more information, visit www.guildquality.com.